6 Strengths of Salon Online Appointment Scheduling Software 

Studies have shown that almost 50% of salon and spa businesses nowadays still book appointments the old fashioned way. They use the conventional methods of conducting customer relations. In addition to that, even though they’re happy to move from manual to digital. Eighty percent are still shopping around for more advanced cloud-based tools. They hope to not only let their customers access their schedule. But also include crucial integrations such as calendar syncing and emailing. There are many salon appointment scheduling strengths and in this post we will cover a few of them.

Having said that, choosing the right mobile appointment scheduling application for your salon or spa business is very important in order to make sure that your appointment bookings take place in a time-sensitive way.

However, despite the importance of using an online appointment scheduling application, a lot of businesses are choosing not to use it yet. A survey of different US-based companies even found that more than 50% of small businesses use online calendars to schedule appointments, while almost 25% scheduling over the phone, as well as almost 10% of small businesses still use the conventional walk-in and pen and paper appointment booking. Having said that, only 15% of respondents said that they prefer to use a reliable online appointment scheduling app in order to automate their process for booking client appointments for their salon or spa business.

Salon Appointment Scheduling Strengths

As a matter of fact, what most small business owners don’t know about is that having an online appointment scheduling app is very important especially for salon or spa business. With a reliable online appointment scheduling app, you will not only be able to manage your scheduling without stress and hassle, but you can also be able to you enjoy the benefits of online appointment scheduling through reaching out to your customers and help them understand the process of your appointment scheduling.

In this article, you will learn some of the most important benefits of using an online appointment scheduling tool for your salon or spa business.

1. Anticipating Schedules

With the help of an online appointment scheduling tool, you can be able to save preparation and time. All through making the real-time schedule of your salon or spa business available to your customers at just a few taps. In addition to that, seeing the day, week, or the month’s layout greatly allows you to prepare. This can include the goods and services that you intend to provide to your customer. Aside from that, the most reliable appointment online scheduling software also offers business owners a progress bar. That fills up as a working day is booked with appointments. In that way, business owners can be able to accurately visualize their own schedules. Further preparing for the services that they should offer for the coming weeks or day, as well as allocate staff in the most efficient, effective and detailed manner. This feature actually leads us to the next point.

2. Managing Staff

Even if a salon or spa business is only small and has a few employees, keeping track of all the bookings. As well as making sure that there are no any double-bookings can be very time-consuming. While a great online appointment scheduling software typically makes sure that double bookings are not quite possible. Employees still have to be correctly managed, quickly replaced if they cannot perform their duties. While also keeping them appraised of what is going on in the business. An online appointment scheduling tool for salon or spa businesses also makes the schedule of the entire staff accessible from any internet-accessible devices like smartphones.

Because of that, a salon or spa business owner can be able to make sure that he or she can spend much lesser time managing their business. Especially the schedule of their staff, as well as more time in helping it grow. While calendar syncing is made possible with the help of a reliable online appointment scheduling software. Aside from that, salon or spa employees can also easily manage their own calendars. Making it easy for them to know who they should cater to and what service they should provide in a timely manner.

3. Adjusting Appointments On-the-Go

A lot of conventional appointment scheduling methods follow a desktop-only model. However, with an online appointment scheduling software, a salon or spa business owner can be able to accept, decline, modify or reschedule appointments. No matter wherever they are. As a matter of fact, an online appointment scheduling tool doesn’t only make sure that you can respond to scheduled appointments during an emergency. But you can also receive peace of mind knowing that your business is operating smoothly and productively while you are away. Making sure that all your customers are satisfied with your salon or spa service at all times.

4. Understanding Clients

When you choose the best online salon scheduling app, you, as a salon or spa business owner, can definitely be able to maintain a specialized and up to date list that contains all the information of your clients with ease and stability. This list must include preferences, appointment history, portfolio, contact information, allergies or any other chronic conditions of the customer. As well as the profile of your client when you manage their appointments or contact them. Doing this allows you to really know how to reach them.

5.Instantly Connecting with Customers

When considering what your client might need or want, having information about them is good. However, being able to take the right action is better. This is why the most reliable online appointment scheduling software keeps the phone numbers and email addresses of your salon or spa customers all in one place. In addition to that, it can even let you contact your customers. All with one tap on the of a button. This way, you can be able to text, call, email them regarding with your offers, updates. Or even when you have questions about their upcoming service. All from their profiles stored in your online appointment scheduling system.   

6. Point of Sale Capability

With the help of an online appointment scheduling tool, spa and salon businesses cannot only take appointments through their online appointment booking system. But they can also let their customers pay online in order to secure their booking schedule.

About Small Business Care:

At Small Business Care we continually work to find tools and solutions for small businesses. We are always looking to profile successful small businesses. The tools the use and general strategies on how to improve your business. On Tuesdays we usually have a post on technology tools for small businesses as part of our “Tech Tuesday”. On Friday’s we focus on financial issues that small business are likely to see for our “Finance Friday”. Saturdays will be “Startup Saturday” where we will either follow a startup on their journey or do a one posting on a new company. We have a range of experts in various fields to help make sure your small business avoids these major missteps.